GitHub and GitLab Issues

Week 9 started on Monday by dealing with the flagged GitHub accounts. As suggested by Dr. Wurst, I created a support ticket in the account and said that I was a student researcher testing out the GitHub platform for an open source project and if they could unflag the account and to contact Dr. Wurst if they had any questions about the project. I also included the issue of issue cards on project boards getting automatically removed by a spam filter. I copied this response for each one of the testing accounts so I ultimately filed 4 support tickets with GitHub. After that I tested out Dr. Jackson’s question about if shop managers on GitLab had the ability to manage their own subgroups if they are given owner permissions from the parent group owner. I tested this under the testing GitLab group by removing the shop manager account from the top-level group, creating a new shop subgroup, and adding the shop manager as the owner. This worked the way I thought it would and the shop manager was able to create subgroups within the shop subgroup and could add new members that weren’t in the parent GitLab group. I updated the GitHub issue card with confirming this finding. Then, I went on to read Dr. Jackson’s response to my earlier question of if it was still worth it to create documentation for GitLab Free based on his earlier response that GitLab Free doesn’t allow the creation of multiple issue boards and this would impact our use of the platform. Dr. Jackson’s detailed response included different ways of having workflows with the one issue board limit on GitLab Free. I ended up drawing some of these out on a whiteboard to visualize the concepts. I kind of like the concept of Dr. Jackson’s second option of having one board at the LFP level and that would be used by all of the shops. Although he says it is a disadvantage, right now I like the idea of all shops using one unified workflow as it makes documentation simpler and makes sure everyone is following the same steps to contribute to the projects. One question I have from this is how do the shop level boards look with this option or is it only just the one board in the LFP group? I also listened to the podcast he recommend about why a company switched from GitHub to GitLab. I found it pretty interesting and what they were saying mostly goes along with the differences I have found between the two services. I did like hearing from the perspective of someone who has a self-hosted instance of GitLab as this hasn’t been something I have been looking into but was interested in how this worked. Finally, Monday finished with discovering that our GitLab Gold membership wasn’t renewed properly and that we don’t have the Gold features available to us currently. This is a pretty big issue as it limits what I am able to test to just GitLab Free features. I emailed Dr. Wurst about this and he submitted a support ticket. 

For the rest of the week I checked to see if the GitLab Gold or the GitHub support tickets were updated. On Sunday I got a response from GitHub support to all of the support tickets saying that having multiple user accounts was against their terms of service and that they would remain flagged. I emailed Dr. Wurst about this and he would contact GitHub Education to see if there was anything they could do to help us. The GitLab Gold membership still hadn’t been fixed yet at this point. After looking at those, I went back to the diagrams I had been working on the previous week. I updated some of the GitLab diagrams to be consistent and fix an issue that it looked like the shop manager had to add themselves to a group which they don’t have to do. I then looked at some of the other documents in the community section of the LFP organization on GitHub to see how Dr. Jackson had formatted the other documents and what information to include. One thing I have a question on is what is the DCO and do I need to sign off on this for the commits I will be making to the project? Another is what to include for the licensing information at the bottom of the document? I then looked at the question Dr. Jackson had about if GitLab had an equivalent to the GitHub Probot framework for creating and using bots across the service. I found that although it seems possible to create bots on GitLab, they don’t seem to have a framework yet like GitHub does. 

Week 10 was short. On Monday I looked at the email response from GitHub Education regarding the multiple testing accounts. I found their response to be unhelpful to our situation and that their education features weren’t what we are looking for in testing permissions and project configurations for LFP. I took a quick look at the new website that Dr. Wurst created for LFP and how it currently links to the GitHub organization. I also read some of the principles listed on the LFP GitHub Community section like the Agile principles and the “FOSSisms“. I found the FOSSisms to be particularly interesting to read about with the process of contributing and working in open source projects, especially with how to get started with contributing to an open source project since that’s what I have been learning with this project. 

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